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RingOffice
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Solutions · Enterprise

Enterprise communications that IT can actually manage

One managed platform for voice, video, messaging and AI across every office and team — built for larger and multi-site organizations across Canada and the US. RingOffice deploys it, integrates it with your identity and CRM systems, and runs it for you, so your IT team manages outcomes instead of infrastructure.

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✓ Multi-site, centrally managed✓ SSO + identity-managed provisioning✓ Deployed & managed by RingOffice
The enterprise reality

Enterprise communications fail incrementally, not all at once

Legacy PBX hardware ages out at several offices at once. A carrier contract lapses with no replacement plan. IT provisions users by hand — adding new hires to the phone system separately from the directory, decommissioning leavers one by one, troubleshooting call quality on a system with no real-time visibility. Multiply that across sites and time zones, add the expectation that every employee is reachable and every customer interaction is captured, and you need real architecture — and a team that runs it for you.

Aging hardware across multiple sites

Legacy PBXs reaching end-of-life on different schedules, each its own project.

Manual user provisioning

New hires and leavers managed separately from your identity system — slow, and a security gap.

No real-time visibility

Call-quality and performance issues found after customers complain, not before.

Explore the platform
One phone system · every site
Shared extensions across sitesCentral admin
Downtownx100–148
North branchx200–236
West storex300–322
Head officex400–470

Free inter-office calls · transfer to any site

Built for scale

The infrastructure an enterprise phone system rollout needs

Managed reliability, real security and one platform across all your sites — deployed and run by RingOffice.

Managed reliability

Voice runs on RingOffice's own carrier-grade network with multi-carrier automatic failover, 24/7 monitoring and high-availability options — so a single carrier or site issue doesn't take your communications down.

Security by default

Encryption (TLS/SRTP) available on request across voice, video and messaging, hosted on North American cloud infrastructure (AWS, Azure), with role-based access controls and audit logging of admin actions.

One platform, every site

Voice, video, messaging and AI unified across all your offices on one contract and one admin console — instead of six carrier relationships and three legacy systems.

RingOffice · Security & access
Protected by design
How we safeguard your communications
Encryption in transit
North American cloud (AWS / Azure)
Role-based access controls
Call & change audit log
IT governance at scale

SSO and provisioning that work with your identity system

The most expensive IT task in a large organization is managing users by hand. RingOffice integrates with your identity provider so accounts follow the directory automatically, and access is governed by role — no manual provisioning, no security gaps from delayed offboarding.

Single sign-on

Employees authenticate with your existing identity provider (Azure AD / Microsoft Entra ID, Okta and SAML 2.0 providers), with your MFA and access policies applied.

Lifecycle-driven provisioning

Accounts provision and deprovision with your directory — new hire joins, access provisions; employee leaves, access revokes.

Role-based access controls

Granular permissions by user, department and site — a site admin manages their office without touching another location's data.

Audit logging

Every admin action and configuration change logged and timestamped, retrievable for review.

See Microsoft 365 integration
Security & data

How RingOffice protects your communications and data

North American cloud hosting and access controls you manage, with encryption available on request — here's exactly how your calls, video and data are kept safe.

Encryption on request

Call signalling (TLS) and media (SRTP) encryption available on request; hosted on North American cloud.

North American cloud

Hosted on North American cloud infrastructure (AWS, Azure) serving Canada and the US — one accountable provider, not a patchwork of carriers.

Access controls & audit logs

Role-based admin permissions, SSO/MFA via your identity provider, and audit logging of access and configuration changes.

Multi-site across North America

Multi-site UCaaS: one platform across every location you operate

Local numbers, one platform

Local numbers across the US and Canada that route through the same unified platform as headquarters — customers dial local, calls route to the right team, one admin manages it all.

Your own SIP trunks

Voice runs on RingOffice's own 3CX-certified SIP trunk service with multi-carrier failover — the voice network, platform and management from one team.

Phased migration at your pace

Migrate site by site on your timeline, keeping existing numbers and running in parallel during cutover — not a risky all-at-once switch.

AI at scale

RingAI across the whole organization

The AI layer, configured and managed by RingOffice — scaling from one team to every site without re-architecting.

AI Receptionist

24/7 inbound handling across all your numbers — answers, routes by intent and takes messages, scaling through peak volume without adding headcount.

AI Receptionist

AI Personal Assistant

Real-time transcription, notes and summaries across every call and meeting, so teams stay in the conversation.

AI Personal Assistant

Sentiment Analysis

Conversation intelligence across customer interactions — live sentiment, automated scorecards and coaching, at scale.

Sentiment Analysis

RingInsight

Executive trends from every conversation — intent, competitive signals, retention risk — surfaced automatically.

RingInsight

What enterprise teams get

Multi-site
One platform and admin console across all your North American offices
SSO
Identity-managed provisioning with your existing IdP
Managed
Deployed, integrated and run by RingOffice — not your IT team
Custom
Pricing scoped to your size, sites and needs — get a quote

What our customers say

5.0· 13 reviews on GoogleRead them on Google →

Can't say enough positive things about RingOffice. Our office switched from big blue to RingOffice's cloud service about a year ago and while there were issues during setup (we were setting up remotely), the helpful and friendly staff quickly diagnosed and fixed our issues. Plus, we're saving money and getting more service than with a traditional phone service.

R

Ron Robichaud

Verified Google review

I had a great experience with the RingOffice team. They helped us switch to a 3CX system smoothly. They were quick to respond, tailored the system to our needs, and were professional and friendly throughout. Highly recommended!

Y

Younan Younan

Verified Google review

RingOffice has been great to work with! Their SIP trunks and 3CX hosting are rock solid, and their service people are helpful and responsive.

J

Jake Cormier

Verified Google review

Our small business has been with RingOffice for over 2 years. Their phone system has made our lives so much easier! We have a brick and mortar business and with the RingOffice set up we are able to use our phone systems without being tied to the office. Their support team is super helpful as well.

R

Rhonda VanKleef

Verified Google review

We have been with RingOffice for 2 years now. Since our change we have had exceptional service. They spend the required time with us to explain the VoIP service and answer our technical and non-technical questions. The service tracking system keeps us updated and they always follow up to ensure our issues are resolved.

B

Brad McConnell

Verified Google review

Switched from an on-site server and regular landline to VoIP phones on a cloud server and OneDrive for file share. They made the transition easy and stress free. Great company, highly recommend them.

B

Bob Henley

Verified Google review

Enterprise migration on your timeline

RingOffice manages the rollout from start to finish — discovery, a pilot, then site-by-site go-live.

Phase 1

Discovery & architecture

Audit existing PBXs, carrier contracts, number inventory, user roles and integration needs; map identity, CRM and ITSM integration; and sequence the rollout across sites.

Phase 2

Pilot deployment

Deploy to a pilot site or department, wire up SSO and provisioning and your core integrations, and validate call quality and admin workflows before broader rollout.

Phase 3

Site-by-site rollout

Roll out location by location, porting numbers in parallel with no downtime, with training and a dedicated RingOffice team through go-live.

Ongoing

Managed operation

RingOffice monitors, maintains and supports the platform, with Remote Administrator Support for change management as your organization evolves.

Questions enterprise buyers ask

What larger and multi-site organizations ask when evaluating RingOffice.

Communications your IT team manages by outcome, not by hand

Tell us your sites, team size and what you're running today — RingOffice will scope an enterprise deployment and show you exactly what it costs.

Get a quoteExplore the platform
✓ Multi-site, centrally managed✓ SSO + identity-managed provisioning✓ North American cloud + access controls✓ Deployed & managed by RingOffice

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RingOffice is the ultimate solution to power your business communications

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