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RingAI · Your Choice of AI Engine

AI on every call — and you choose the engine

RingOffice puts AI on every call — answering, transcribing, summarising and reading sentiment — and lets you pick the engine: OpenAI, xAI Grok or Google. It's configured and managed for you and bundled into your plan, not locked to one proprietary model or billed per minute like everyone else. Change engines as the technology moves — you're never trapped.

Get a quoteSee plans & pricing
✓ Your choice: OpenAI, Grok or Google✓ Bundled in — not billed per minute✓ Configured & managed for you
Why it matters

Your team is doing work the phone system should do

Reps take notes instead of selling. Agents ask customers to repeat themselves. Managers replay calls hunting for coaching moments. A traditional phone system gives you voice; a modern one gives you intelligence on every call — without adding work for your team.

✓

Note-taking instead of selling

Reps spend conversations typing — and details still slip through.

✓

Customers repeating themselves

Without context and summaries, every call starts from scratch.

✓

Coaching by guesswork

Managers can't review every call, so coaching misses what actually loses deals.

✓

Voice without intelligence

The calls already happen — the insight in them just never gets captured.

See it live

See RingAI handle a real call

Play a sample call and watch the transcription, sentiment and AI summary populate in real time — then get logged automatically.

RingOffice · Sample call — After-hours website lead
Ready
Pick a scenario and press play — watch RingOffice AI answer the call, transcribe it live, and log the outcome to your CRM. No staff, no hold music.
Sentiment
—
AI summary
A real RingOffice AI call flow.

Your AI call assistant across every phase of the call

Configured and managed by RingOffice — working before, during and after every conversation.

Before the call

AI Receptionist

Answers inbound calls 24/7, understands what the caller needs, screens spam, and routes by intent to the right person — trained on your knowledge base. Never miss a lead because you're short-staffed.

  • ✓ 24/7 answering
  • ✓ Intent-based routing
  • ✓ Spam & abusive-caller screening
  • ✓ Knowledge-base grounding
  • ✓ Automatic call logging
  • ✓ Bilingual FR/EN + 50 languages
  • ✓ Seamless handoff to your team
During & after

AI Transcription & Summaries

Every call transcribed with speaker labels, then summarised automatically with key points, decisions and action items — so your team follows up instead of taking notes.

  • ✓ Live transcription
  • ✓ Speaker identification
  • ✓ Automatic call summaries
  • ✓ Action-item capture
  • ✓ Searchable history
  • ✓ Your choice of AI engine
After the call

Sentiment Analysis & RingInsight

AI scores sentiment across recorded calls and surfaces coaching moments and trends in RingInsight dashboards.

  • ✓ Per-call, agent & queue sentiment
  • ✓ Follow-up flags
  • ✓ Coaching signals
  • ✓ Trend dashboards
  • ✓ Manager views

What RingAI actually does

Transcription & summaries

Every call and meeting transcribed automatically with speaker labels, punctuation and timestamps. Searchable, so you never argue over what was said.

Automatic summaries

Key topics, decisions, action items and next steps captured automatically — review a call in seconds instead of replaying the recording.

AI Receptionist & intent routing

Before a call reaches a person, the AI understands what the caller needs and routes by intent, availability and history — no rigid press-1 menus.

AI Personal Assistant

Screens calls for executives with VIP lists and priority rules, takes detailed messages, and summarises voicemail.

How teams use AI for business calls

Sales teams

Sell more, type less

AI answers and qualifies leads 24/7, captures every call detail automatically, and surfaces objection patterns and coaching moments — so reps sell instead of typing.

Support teams

Resolve faster, scale further

The AI receptionist handles common questions, routes by issue type, and summarises every interaction — so the same team resolves more, faster.

Operations & compliance

Knowledge that doesn't disappear

Searchable transcripts and automatic summaries across the business, with sentiment flags surfacing interactions that need attention.

Bilingual & distributed teams

Aligned across languages and time zones

Bilingual French/English handling (plus 50+ languages), with summaries and recaps that keep distributed teams in sync.

RingOffice
OpenAIOpenAI
xAI GrokGrok
GoogleGoogle
Your choice of AI engine — managed by RingOffice
No lock-in

Pick the AI engine that fits your budget and compliance

Most platforms bundle one proprietary AI and bill you per minute. RingAI is provider-agnostic — RingOffice connects and manages the engine you choose:

Talk through your options →

Why RingAI beats locked-in AI

The difference is choice: you pick the AI engine that fits your budget and compliance — not whatever one vendor bundles.

FeatureRingAI (RingOffice)Proprietary single-vendor AI
Choose your AI provider✓ OpenAI, Grok or Google✗ Locked to one vendor's AI
AI pricing✓ Configured into your managed plan✗ Often billed per minute
Where your data lives✓ North American cloud (AWS / Azure)Varies
Who sets it up & maintains it✓ Fully managed by RingOffice✗ DIY or paid services
Coverage on the call✓ Answer, transcribe, summarise, sentimentOften after-call only
Languages✓ Bilingual FR/EN + 50 languagesVaries

How your AI phone system gets set up

Configured and managed by RingOffice — not dropped on your team.

Week 1

Configure

We connect your chosen AI engine, train the AI Receptionist on your knowledge base, and set routing rules — built to how you work.

Week 1–2

Go live

AI starts answering, transcribing and summarising real calls. Summaries and sentiment appear inside your team's existing reports.

Ongoing

Optimise

We refine the knowledge base and routing as you learn, and surface coaching and trends in RingInsight. You never manage the AI yourself.

Put AI on every call — without locking yourself in

RingOffice configures and manages the whole AI layer. You choose the engine that fits your budget and compliance, and your team just gets better calls.

✓ North American cloud + access controls

Pre-built AI agents for your industry

RingOffice tunes the AI to the realities of your sector.

Healthcare

24/7 AI receptionist answers and routes patient calls, with call transcription and summaries after every call.

Healthcare →

Legal

24/7 AI receptionist for new-client calls, practice-area routing, and automatic call logging to the matter record.

Legal →

Trades & dispatch

Answers calls and texts around the clock and routes service requests to the right crew.

Trades & dispatch →

Bilingual FR/EN

Detects the caller's language and responds in French or English automatically — for North American teams serving customers in both languages.

Bilingual AI →
RingOffice vs the alternatives

Your choice of AI vs one proprietary model

RingOffice (your-choice AI)
✓Pick the engine: OpenAI, xAI Grok or Google
✓Bundled into your managed plan — no per-minute AI bill
✓Change engines as cost and quality shift — no lock-in
✓Configured and managed for you on your knowledge base
✓Runs across your whole phone system, not a bolt-on
Single-vendor, proprietary AI
✕One AI model you can't swap or price independently
✕Often metered per minute — a surprise at the bottom of the bill
✕Locked in as the vendor's roadmap (and prices) change
✕You configure and maintain it yourself
✕A separate assistant bolted onto the phone system

Questions buyers ask about AI phone systems

What teams ask when they're evaluating AI for their business calls.

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RingOffice is the ultimate solution to power your business communications

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