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RingAI · AI Receptionist

Your AI receptionist, answering every call 24/7 — and you choose the engine

RingOffice puts an AI receptionist on your line that answers every call, text and message instantly — handling questions from your own knowledge base, screening and routing complex calls to the right person with full context. And you pick the AI engine behind it — OpenAI, xAI Grok or Google — configured, trained on your business and managed for you, bundled into your plan, not locked to one proprietary model or billed per minute like everyone else.

Get a quoteSee plans & pricing
✓ Your choice of AI engine — OpenAI, Grok or Google✓ 24/7 across voice, SMS & WhatsApp✓ Trained on your business, managed for you
The problem

Every missed call is a customer calling someone else

Phones ring when you're closed, short-staffed, or already on another call — and most callers won't leave a voicemail. The ones who do wait end up on hold, and your team burns hours answering the same handful of questions instead of doing higher-value work.

After-hours calls go unanswered

When you're closed, callers don't leave a message — they call a competitor who picks up.

Holds and abandoned calls

Callers hang up after a couple of minutes on hold, and you never knew they called.

The same questions, all day

Hours go to repeating hours, pricing and booking instead of the work that pays.

How it works

Callers speak naturally. The AI understands. The problem gets solved.

No more “press 1 for sales.” Callers just say what they need — “I'd like to reschedule” or “what are your Saturday hours?” — and RingOffice's AI answers conversationally from your own knowledge base (website, FAQs, documents, hours, services). When a call needs a person, it routes the caller to the right person with the call context, so they're not starting cold.

Answers from your knowledge base

Accurate, on-brand answers — not generic AI.

Natural language, not phone trees

Understands intent immediately and responds conversationally.

Contextual handoff to your team

Transfers with who's calling, why, and what was discussed.

See how RingAI works

Everything a 24/7 AI answering service handles

Configured and managed by RingOffice — working on every call, day and night.

Instant call answering

Picks up every call immediately — no hold music, no voicemail — and handles multiple calls at once during peak hours without quality dropping.

Knowledge-base answers

Answers routine questions — hours, pricing, services — from your own knowledge base, so they never reach staff.

Automatic call logging

Logs every call to the right record in Salesforce, HubSpot or Zoho automatically — the caller, number and call captured in context.

SMS & WhatsApp

Answers inbound texts and WhatsApp messages 24/7 from the same knowledge base — no extra setup.

Smart routing

Routes by name, department, location or conversation context — not a keypad menu — so calls reach the right person.

Queue overflow

Steps in when your team is busy or unavailable so no caller is dropped and no opportunity is lost.

A virtual receptionist built for how your industry operates

Healthcare

Answers availability questions after hours, takes messages, and routes urgent calls to on-call staff immediately.

Healthcare

Legal

Screens and routes callers to the right attorney, answers new-client, hours and location questions 24/7.

Legal

Trades & home services

Handles quote requests and service-area questions, routes emergencies to the right crew directly.

Trades & dispatch

Professional services

Answers common questions from your knowledge base and routes complex queries to the right person.

Professional services

Connects to the tools you already use

What our customers say

5.0· 13 reviews on GoogleRead them on Google →

Can't say enough positive things about RingOffice. Our office switched from big blue to RingOffice's cloud service about a year ago and while there were issues during setup (we were setting up remotely), the helpful and friendly staff quickly diagnosed and fixed our issues. Plus, we're saving money and getting more service than with a traditional phone service.

R

Ron Robichaud

Verified Google review

I had a great experience with the RingOffice team. They helped us switch to a 3CX system smoothly. They were quick to respond, tailored the system to our needs, and were professional and friendly throughout. Highly recommended!

Y

Younan Younan

Verified Google review

RingOffice has been great to work with! Their SIP trunks and 3CX hosting are rock solid, and their service people are helpful and responsive.

J

Jake Cormier

Verified Google review

Our small business has been with RingOffice for over 2 years. Their phone system has made our lives so much easier! We have a brick and mortar business and with the RingOffice set up we are able to use our phone systems without being tied to the office. Their support team is super helpful as well.

R

Rhonda VanKleef

Verified Google review

We have been with RingOffice for 2 years now. Since our change we have had exceptional service. They spend the required time with us to explain the VoIP service and answer our technical and non-technical questions. The service tracking system keeps us updated and they always follow up to ensure our issues are resolved.

B

Brad McConnell

Verified Google review

Switched from an on-site server and regular landline to VoIP phones on a cloud server and OneDrive for file share. They made the transition easy and stress free. Great company, highly recommend them.

B

Bob Henley

Verified Google review

Onboarding

We set it up for you — live in days, not weeks

RingOffice configures the whole thing. You don't build prompts or wrangle settings.

Step 1

We build your knowledge base

From your website, FAQs, hours, services and documents — so answers are accurate and on-brand.

Step 2

We configure routing & call handling

Intent-based routing and automatic call logging, set up to match how your business runs.

Step 3

We test, then go live

Every flow is tested before we point your number to it — your AI receptionist answers from day one. No hardware.

Questions buyers ask about AI receptionists

The real questions teams ask when evaluating an AI receptionist.

Never miss a call, text or lead again

Tell us your team size and what you're running today — we'll configure your AI receptionist and show you exactly what it costs, usually within one business day.

✓ Managed & configured for you✓ Works on your existing numbers✓ Bilingual FR/EN + 50 languages✓ Live in days

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RingOffice is the ultimate solution to power your business communications

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