Cloud Phone Systems
VoIP Phone Systems for Small Business
Small businesses have big communication needs. They thrive on delivering outstanding service. To do this, they must be accessible, mobile, flexible and able to do more with less.
RingOffice Cloud Phone Systems empower businesses to deliver outstanding service through flexible, accessible and efficient communication.
Achieve more with less!
RingOffice is a fully featured phone system that helps you turbo-charge productivity, deliver top notch customer service and sound absolutely fabulous. No servers to buy, install, maintain or support.
Wow your callers!
RingOffice enables you to “Wow!” your callers. Professional welcome greetings, time of day based messaging and on-hold marketing can enhance your company’s positioning.
Be everywhere all the time!
RingOffice is built for mobility. Flexible call routing helps you stay connected from virtually anywhere. When the phone rings, no opportunity is lost! Busy tones and phone tag are history!
No Receptionist? No Problem!
RingOffice provides your very own fully featured Auto Attendant to greet callers professionally and direct them to where you want based on time of day, location, and device that suits you.
What about my phone number?
We’ve got you covered. No need to change phone numbers. RingOffice allows you to keep your existing numbers so your transition is seamless!
Why go for a Cloud Phone System?
Phone systems are evolving rapidly with advancements in technology. This makes investing in a phone system a tricky decision. To top it off, phone systems require maintenance and support to run smoothly and efficiently.
With RingOffice, you don’t need to buy a phone system so you don’t need to worry about the cost and hassles that come with purchase, maintenance, upgrades and expansion. For close to the cost of traditional phone lines, you can have a fully featured communication system that simply works so you can focus on doing what you do best.
Cloud Phone System Features
RingOffice Cloud Extensions come well-equipped with a rich feature set. We work with you to understand the unique requirements of your business and to ensure that your system is configured to meet the specific communication needs of your business, your customers and you.
Extension Features
– Voicemail to Email
– Follow Me
– Call Forwarding
– Call Hold
– Call Transfer
– Caller ID
– Call Waiting
– Three Way Conferencing
– Call Park/Pickup
– Paging/Intercom
– Group Call Pickup
– Call Barring
– Call Screening
– Do Not Disturb
– Mobile Softphones
Management Features
– Customer Self-Care Portal
– Real Time Feature Control
– Online Billing/Payment
– Detailed Call Logs
Call Routing & Auto Attendant Features
– Local/Virtual/TF Numbers
– Time of Day Routing
– Hunt Groups
– Custom Menus & Greetings
– Custom Music on Hold
– Company Directory
– Day/Night Greetings
Advanced Features*
– Fax to Email
– Call Recording
– Cloud Recording Backups
– Call Queues
– Mobile Softphone App
– Private Audio Conferencing
– Calling Cards
– Call Now Web Links
* Some advanced features may cost extra.
Cloud Phone System vs. On Premise Phone System
Here is a comparison between RingOffice Cloud Phone Systems, On Premise VoIP Phone Systems and Legacy Phone Systems.
Comparison by Features:
| Feature Comparison | RingOffice Cloud | On-Premise IP PBX | Traditional PBX |
|---|---|---|---|
| Annual Maintenance, Support, Changes | Included | Extra | Extra |
| Phone Lines/Service | Included | Extra | Extra |
| Long Distance | Included | Extra | Extra |
| Mobility | Included | Some | No |
| Calling Capacity (lines) | Unlimited | Limited | Limited |
| Advanced Features | Included | Included | Limited |
| Fault Tolerance | Free | Expensive | Expensive |
| Web Management | Yes | Yes | No |
| Scalability | Unlimited | Limited | Limited |
Comparison by Cost:
| Cost Comparison (10 user system) | RingOffice Cloud | On-Premise IP PBX | Traditional PBX |
|---|---|---|---|
| Upfront Cost (10 Phones) | $1500 | $6000 | $7000 |
| Annual Maintenance, Support, Changes | $0 | $1000 | $1500 |
| Phone Lines | $250 (10 lines) | $160/mo (4 lines) | $160/mo (4 lines) |
| Long Distance | Included | Included | $40/mo |
| Year 1 cost | $4,500 | $8,920 | $10,900 |
| Year 2 cost | $3,000 | $2,920 | $3,900 |
| Year 3 cost | $3,000 | $2,920 | $3,900 |
| Total 3 Year Cost | $10,500 | $14,760 | $18,700 |
Pricing
Nobody likes surprises or hidden fees so we made our pricing simple and included all of the most commonly used business features. If you are unsure about a feature or about the best price plan for your business, please contact us so we can help you find a solution that meets your needs and budget.
We sell new IP phones configured to work with our Cloud Phone Systems. We can also configure customer supplied IP phones to work the same way depending on make and model.
| Pricing Tier | Flex Extensions | Canada Local Plan* | Canada Local + US Plan* |
|---|---|---|---|
| 2-3 users | $20/user/mo | $35/user/mo | $40/user/mo |
| 4-9 users | $15/user/mo | $30/user/mo | $35/user/mo |
| 10-19 users | $12/user/mo | $25/user/mo | $30/user/mo |
| 20-29 users (call for 30+) | $10/user/mo | $20/user/mo | $25/user/mo |
Plans include normal business use for calls to/from most of Canada and 250 min/user to USA (for NA Plans). Fair usage policy applies on all plans. Overage may be billed for excessive traffic not deemed to be normal business use. Dialer traffic not allowed. Some high cost North America rate centres are charged extra.
Lower cost usage based Flex Calling plans, volume discounts and term discounts are also available. Please contact us for more information on price plans and discounts. We will match or beat all comparable business grade cloud hosted phone system pricing on the market.