Companies are saying goodbye to clunky proprietary hardware based legacy communication platforms. Instead, they are upgrading their communication systems to flexible, feature rich, software based unified communication systems.
3CX is a mature but affordable, feature rich enterprise grade software communication platform that is quickly replacing many legacy phone systems. Some benefits of 3CX include:
- Provide flexibility to businesses to choose the services and features that best suit their needs.
- Easy to install, configure and manage through its web-based administration interface.
- Eliminates wiring to give mobility to the team and employees.
- Provides companies with a competitive boost, regardless of size.
- Cost saver, compared to the other systems.
- Integrable with third-party applications such as Office 365, Salesforce, Microsoft Dynamics CRM, SugarCRM, Exact or Zendesk, among others.
- Integrated Video, Web Conferencing and Webinar solution at no extra cost!
Among other privileges and functions that this unified communication system has to offer are:
View the Online Presence Status of Your Team
Through the user interface – in all 3CX Apps: Mac, Windows, iOS, Android, and web – you can customize the current presence status of users to avoid unnecessary calls to voicemail, make meetings with remote workers more effective, and avoid time wasted on phone tag.
Send Fax and Voicemail to Inbox
Without the need for additional software or hardware, incoming faxes and voice messages are converted to PDF files and sent via email. This allows users to have all their messages in one place and listen to voice messages without using a phone.
Instant Messaging Platform
3CX users can send and receive text messages through the 3CX Web, Windows, Mac, iOS and Android apps from anywhere, for no additional cost! In addition to the chat platform between employees, it also extends the possibility to have live chats with visitors on your website.
3CX Web Client Extension
This extension is available for Chrome and Microsoft Edge. Employees with said extension have a small pop-up screen on their window that allows them to make calls without having to have the app open all the time.
Video and Web Conferencing
Every 3CX Phone System includes free 3CX Web Meeting, a complete videoconferencing, screen sharing, collaboration, learning and webinar platform. This meeting solution is extremely easy to use and works natively in desktop Chrome browsers as well via mobile apps.
If you are looking for a provider of 3CX telephone systems, do not hesitate to contact the experts at RingOffice. We will answer your questions and help you choose the best option for your business.