Companies are saying goodbye to clunky proprietary hardware based legacy communication platforms. Instead, they are upgrading their communication systems to flexible, feature rich, software based unified communication systems. 3CX is a mature but affordable, feature rich enterprise grade software communication platform that is quickly replacing many...
With the growth of social media and smart phones, traditional phone systems have been left behind and labeled as obsolete communication channels. As a consequence, many companies have started relying exclusively on mobile phones for business communication. This comes with its own set of challenges...
SIP Trunking is a cloud VoIP solution used to deliver phone lines to an IP PBX or any kind of VoIP or SIP capable business phone system or gateway. To understand it better, SIP Trunking is an application layer protocol that helps establish voice and video...
VoIP phone systems are becoming increasingly popular with Canadian companies, regardless of their calling. Making the decision to install VoIP phone systems is a simple decision because they have proven to be more functional, more efficient and less costly. The proper functioning of VoIP phone systems...
Since the beginning of the coronavirus pandemic, the government, companies and educational institutions have had to figure out how to continue operating within the limitations that the population is currently in during mandatory quarantine, and it is not clear yet when everyone will be able...
The COVID-19 virus pandemic caused the mandatory closure of non essential businesses and other services, forcing managers to find ways to work remotely to safeguard the health of all employees. To achieve this, businesses have had to find ways to move operations into the cloud and...
The quarantine and isolation situation forced many non essential businesses to find creative solutions to continue operating while their employees work from the safety of their homes. One of the most popular solutions during these confined times is the usage of digital communication platforms, including...
The COVID 19 pandemic has caused countries to take immediate and forceful action to stop the spread of the virus. Governments are urging and in some cases forcing people to stay home. Businesses are in lockdown to protect staff and customers. Limiting face to face...
Serving customers today is very different from what it was 20 years ago. Customers expect fast and effective communication; otherwise, some negative tweet about your company's service is likely. That is why phone systems now offer much more than just making and answering calls. Unified...
Organizations are moving mission-critical business applications to the cloud. Communications and collaboration applications are no exception to this trend and must be running reliably24/7. Voice and video communication and collaboration services are arguably the most critical applications for business continuity in the event of a...