No technology implementation or provider can guarantee that natural disasters, failures, or blackouts will never occur. To protect against such incidents, it is important to have business continuity and disaster recovery plans designed into your VoIP Phone Systems and overall network and IT environments.
VoIP phone systems have evolved the communication systems of companies. Business communication has never been as rich, efficient, and flexible as it is now. However, the more feature-rich, connected, and integrated communication platforms become, the more susceptible they can be to infrastructure outages and security threats.
RingOffice makes it a priority to ensure quality service and smooth operation 24/7 all year round. In order to ensure disaster recovery avoid outages and protect against the expected disasters, our experts have designed a robust infrastructure and regularly carry out preventive maintenance to ensure all technology is up to date and ready when needed.
What is Disaster Recovery in Cloud Phone Systems?
Disaster recovery in cloud phone systems refers to the process of restoring your phone system to its normal state after a disaster. This can include natural disasters such as earthquakes, floods, and hurricanes, as well as man-made disasters such as cyberattacks and power outages.
In the context of cloud phone systems, disaster recovery plans typically involve backing up data and ensuring that all systems and services are fully functional. This can include procedures for restoring data and systems, testing backups, and ensuring that all systems are up-to-date and secure. Cloud phone system providers typically have disaster recovery plans in place to ensure that their services are available in the event of a disaster.
Why Does Disaster Recovery (DR) Matter?
Disaster recovery and business continuity in cloud phone systems matter because they help to ensure that your business can continue to operate in the event of a disaster. Disasters such as natural disasters, cyberattacks, or power outages can disrupt your business operations and cause significant downtime. Downtime can be costly, resulting in lost productivity, revenue, and customer trust.
Having a disaster recovery and business continuity plan in place for your cloud phone system can help minimize downtime and the associated costs. These plans ensure that your phone system can be quickly restored in the event of an outage, allowing your employees to continue to communicate with customers and partners. Additionally, business continuity plans ensure that your employees can continue to work and collaborate, even if they are unable to access the office.
Cloud phone systems providers typically have disaster recovery and business continuity plans in place to ensure that their services are available in the event of a disaster. However, it’s still important for your business to have its own disaster recovery and business continuity plans to ensure that you can continue to operate in the event of a disaster. By having a plan in place, your business can minimize downtime, maintain customer trust, and continue to operate even in the face of unexpected challenges.
Disaster Recovery by RingOffice Phone System Services
- Proactive 24/7 monitoring of server metrics and alerting to anticipate and mitigate problems related to server health, performance, and operating capacity
- High Availability Infrastructure with full clustering and enterprise SAN to overcome and protect against server failure
- Multi-level geographically diverse and redundant data storage to protect valuable data
- Protection of our data centers with 6 levels of physical and logical security, designed specifically to protect communication servers from external and internal threats
- Redundant Power: Multiple Backup Generators and UPS Battery Systems
Redundancies and failover mechanisms can be designed for hardware, software, network infrastructure, Internet, power, and security. Unlike legacy systems, VoIP phone systems have the inherent advantage of being cloud and mobile-friendly which makes it easier to keep operations running smoothly and workers operating from a safe location in the event of an emergency requiring disaster recovery.
Choosing a reliable partner with experience in business continuity and disaster recovery planning is an important first step to designing a reliable communication and network infrastructure for your company. Contact our experts now to find out more and get answers to all your questions.