We wrote this guide after testing the OpenVox UC300/500 IP-PBX on firmware Version 2.4.2. More information on OpenVox UC Series IPPBX can be found on the Openvox website.

Add a RingOffice SIP Trunk

Navigate to PBX > Trunks, select SIP Trunk after that click Add to create a new SIP trunk so that you can send calls out to and receive calls in from that system/device.

Add RingOffice SIP Trunk in Openvox UC300/UC500
Add RingOffice SIP Trunk in Openvox UC300/UC500

Required parameters for your RingOffice SIP Trunk:
 Trunk Mode: Client
 Trunk Name*: Enter any name to identify your RingOffice trunk
 Host*: sip.ringoffice.com (RingOffice primary SIP server)
 Username: SIP Authentication ID provided by RingOffice
 Secret: SIP Authentication Password provided by RingOffice

Please find the filled SIP parameters in the screenshot below:

Openvox UC300/UC500 SIP Trunk Parameters
Openvox UC300/UC500 SIP Trunk Parameters for RingOffice

The Register String is generated automatically. Other parameters can be left as default.

Create Extensions

In the UC series IPPBX, 10 SIP extensions are preset for users. You can add or edit extensions as needed. Navigate to PBX > Extensions > Extensions, select SIP Extension and click Add to create a new SIP extension. You will need to set the extension number, name, password, voicemail, extension settings, and other options.

Here are the required parameters for Extensions:
 User Extension: Extension number assigned to this user

 Display name: The CallerID name to be shown on outgoing calls from this user extension.

You may set other advanced settings as needed. Default parameters are already set up correctly.

Adding Extensions in UC300/UC500
Adding Extensions in UC300/UC500

 

Set Up Inbound Routing

The default inbound route destination in the UC300/UC500 is a ring group that includes the 10 preset SIP extensions. To edit inbound routing or add a new route, navigate to PBX > Call Control > Inbound Routes. Here you can define how to route incoming calls to your system on any trunk, including defining expected DID&CID numbers, inbound destinations, and so on.

Setting up inbound routing for your RingOffice SIP Trunk in Openvox UC300/UC500
Setting up inbound routing for your RingOffice SIP Trunk

 

Set up Outbound Routing

Outbound Routes tell your phone system which numbers your phones can call and which Trunk to send these calls through. To manage outbound call routing, navigate to PBX > Call Control > Outbound Routes. Here, you can edit the default outbound route and select the RingOffice SIP trunk you just created.

Configure Outbound Routing for RingOffice SIP Trunk in Openvox UC300/UC500
Configure Outbound Routing for RingOffice SIP Trunk in Openvox UC300/UC500