Are you tired of dealing with the limitations and inefficiencies of your traditional phone system? It’s time to switch to RingOffice and experience the benefits of a trusted business voice and cloud phone system.
In our last blog post on the PBX phone system, we discussed the rising importance of RingOffice cloud communication systems and how they are continuously optimizing workplace productivity. The benefits and growth potential of integrating the RingOffice Cloud with business communication platforms were discussed at length. However, the benefits do not move if a company cannot identify how its current system is hurting the business.
Likewise, some companies do not feel like switching to a new system just because the existing system has not failed them yet. To survive in the digitizing marketplace, it is better to drive decisions on “if it could be better, it’s as good as broken” than to rely on “if it ain’t broken, don’t fix it”.
In this blog, we will be discussing how a traditional phone system working just fine is as good as broken since it cannot incorporate the communication requirements of growing businesses.
Ready to Ditch Your Legacy Phone System for RingOffice Cloud?
Well then, here’s the last straw to bury your inadequate business phone system and upgrade it with the RingOffice Cloud Communication Solution powered by 3CX. Read below to discover how your traditional communication system has been passively hurting you and killing the opportunities to grow.
Limitations of Traditional Phone System Vs RingOffice Cloud
1. Restricted Growth | Limited Mobility
If you are still using a legacy phone system for your business, then you are already familiar with the odds of missing out on inbound calls due to the unavailability or shortage of in-house support team members. In a world where a call missed is an opportunity lost, you are likely to be missing out on several conversion or retention opportunities at the expense of using an outdated telephone system.
Studies have shown that the cost of establishing in-house resources is outpacing the advantages anyway. So, what could be better than cutting down the hidden costs of maintaining on-premises support teams while simultaneously optimizing the effectiveness of communication channels?
With a VoIP system hosted by RingOffice Cloud, you can beat the limitations of mobility and connect your business contact numbers on smartphones and desktop apps. In this way, all you need now is a stable internet connection to make and take calls on the go!
Growing businesses are utilizing the increasing advantages of 3CX RingOffice cloud communication to empower their employees to work from anywhere around the world. Hence, by using a traditional landline system with limited technological features, companies may be compromising on both the productivity of their employees as well as the customer experience with the businesses.
2. Underperforming CRM VS Omnichannel Communication
A Net Promoter Score or NPS is the measure of how likely it is that a good customer experience with your business sends out an attractive message about your brand’s image in the market. Dialpad is often the first point of contact between a customer and a business entity. The old-fashioned landline systems have very little to no integrations that can enhance customer interactions with businesses owing to their limited features and updates. In turn, the net promoter score declines and so does a company’s branding.
VoIP or cloud phone systems are inherently integrated with your business CRM systems to provide your customer support teams with all the essential details of the incoming callers before a contact is even established between the two.
With an omnichannel VoIP communication system, businesses enable their customers and prospects to approach them from any communication channel of their comfort and accessibility. Users can approach a business via platforms like SMS, WhatsApp, Facebook Messenger, Line, WeChat, Telegram, Skype etc. and they are provided with a response across the same platform. In this way, by optimizing customer interactions on RingOffice Cloud, businesses can retain their customers for a long time while the increasingly expanding net promoter score brings in more clientele.
3. A dying system in the face of an ever-evolving technology
The traditional telco system is a dying technology with no features rolling in any time soon. After the advent of the data revolution, companies now require much more from their service providers to ensure a seamless experience. Old-school communication system does not offer anything more than a real-time conversation channel. Think about these questions if you are still using a legacy phone system to maintain your business communications.
- What happens to your customer’s experience if the landline system crashes down for some reason?
- What warranty/backup features are available if the communication channel causes disruption?
- How would your existing communication system help you scale up the business?
- What are the features available for data recovery/ disaster management?
4. Inefficiencies and Lack of Scalability
Traditional phone systems require physical infrastructure to be set up, which can be time-consuming and costly. These systems often lack the scalability required to accommodate the changing needs of a growing business.
With traditional phone systems, adding or removing phone lines can be a complex and time-consuming process. This can be a major headache for businesses that experience fluctuations in their staffing levels or need to adapt to changes in their operations quickly. Furthermore, traditional phone systems often require manual configuration and maintenance, which can be a burden on your IT department.
5. High Costs and Maintenance
Traditional phone systems can be expensive to set up and maintain. Not only do businesses have to invest in physical infrastructure, but they also have to bear the costs of ongoing maintenance and upgrades. This can be a significant financial burden, especially for small and medium-sized businesses with limited budgets.
RingOffice, on the other hand, eliminates the need for physical infrastructure and reduces maintenance costs. With RingOffice, you can experience quality, and great support team, so you don’t have to worry about purchasing expensive equipment or hiring IT staff to maintain it. This can result in significant cost savings for your business.
6. Reliability and Security
Traditional phone systems are susceptible to outages and vulnerabilities. If there is a power outage or a physical issue with the infrastructure, your business phone system may be down, resulting in lost productivity and potential revenue. Additionally, traditional phone systems can be vulnerable to security breaches, putting your business’s sensitive information at risk.
RingOffice service is built on a reliable and secure infrastructure, ensuring that your business communications are always up and running. With redundant data centers and advanced security protocols, it provides a reliable and secure solution for your business voice and phone system needs.
7. Limited Features and Functionality
Traditional phone systems often come with limited features and functionality, which can inhibit your business’s ability to effectively communicate and collaborate. These systems may lack advanced features such as voicemail-to-email, call forwarding, and auto-attendant, which are essential for modern business communications.
With RingOffice, you have access to a wide range of feature sets and reliable communication solutions for your business needs. From voicemail-to-email and call forwarding to auto-attendant and virtual fax, RingOffice offers all the services you need to enhance your business communications.
Benefits of RingOffice Cloud and Business Voice Solutions
Let’s look at some of the benefits of RingOffice Cloud:
1. Scalability and Flexibility
RingOffice Cloud is highly scalable, allowing you to easily add or remove phone lines as your business requirements change. Whether you’re experiencing rapid growth or downsizing, RingOffice Cloud can adapt to your requirements without any hassle.
2. Cost Savings
By eliminating the need for physical infrastructure and reducing maintenance costs, RingOffice can save your business money. With predictable monthly pricing and no hidden fees, you can budget effectively and avoid any unexpected expenses.
3. Reliability and Security
With the latest technology and advanced security protocols, RingOffice ensures that your business communications are always reliable and secure. You can have peace of mind knowing that your sensitive information is protected and your phone system will be up and running, even in the event of an outage.
4. Advanced Features and Functionality
RingOffice provides a wide range of advanced features and functionality to enhance your business communications. From call recording and conference calling to CRM integration and mobile apps, you can take advantage of all the tools you need to streamline your operations and improve collaboration.
5. Easy Setup and Management
Setting up and managing RingOffice is a breeze. Just get in touch with our support team, and you can quickly configure your phone system to meet your specific.
Say goodbye to the limitations, inefficiencies, and high costs of traditional phone systems. Switch to RingOffice Cloud and experience the benefits of a trusted business voice and cloud phone system.
With scalability, cost savings, reliability, advanced features, and easy setup, RingOffice is the perfect solution for businesses in Canada, the US, and globally. Upgrade your business communications today and take your company to new heights with RingOffice Cloud.
When it comes to the future of communication systems, the traditional landline system is likely to die out against the omnichannel communication system. The question is not if a business should make the switch, the real question is when. The best time to make the switch was 10 years ago. The second best time is now! The reason is that telco landline systems have already hit the ceiling and there is no feature or update rolled out in a long time that can remotely beat the advantages of a VoIP omnichannel phone system hosted on RingOffice Cloud.
Contact RingOffice cloud experts now to provide you with a tailored communication solution that helps you scale as you grow.